Questions and answers

MemberMaker FAQ

Quick answers about using MemberMaker as a simple visitor sign-in kiosk for clubs, churches, nonprofits, senior events, classes, and local gatherings.

Getting started

What is MemberMaker?

MemberMaker is a visitor sign-in app for iPhone, iPad, and supported Android devices. Your organization chooses whether visitors identify themselves by phone or email, which contact details to collect, and whether to ask custom questions.

What does MemberMaker replace?

It replaces paper sign-in sheets, handwritten guestbooks, and manual spreadsheet entry after an event.

Do I need special kiosk hardware?

No. Use an iPhone or iPad you already have. A tablet works best when guests will sign themselves in at a table or entrance.

Where should I put the device?

Put it where the paper clipboard used to be: a welcome table, front desk, classroom entrance, lobby, registration table, or event doorway.

Guest experience

Is it easy for visitors who are not good with technology?

Yes. MemberMaker uses a step-by-step check-in flow instead of one crowded form. Guests can move through one field at a time, and a volunteer can stand nearby for people who want help.

Will older guests feel rushed?

They do not have to. Place the device away from a crowded doorway when possible, keep the screen bright, and have a volunteer nearby to calmly help anyone who needs it.

What if someone does not want to use the tablet?

A volunteer can enter the information for them, or you can keep a small paper backup for edge cases while still moving most sign-ins to the kiosk.

Can someone else type for the guest?

Yes. A volunteer can use the same sign-in flow to enter details for a guest who would rather answer out loud.

Kiosk features

Can MemberMaker run in fullscreen kiosk mode?

Yes. Fullscreen mode keeps the device focused on the sign-in flow so guests are not browsing around the app.

What information does it collect?

You decide. Use phone or email as the visitor identifier, make name optional, collect the other contact field when useful, and add your own questions in a reusable prompt group.

Can I customize what visitors are asked?

Yes. Build a prompt group in the dashboard or app, create each question in its own editor, arrange the order, preview the draft, and publish it for kiosk use.

What answer types can I use?

Custom prompts support short text, long text, Yes or No, single choice, multiple choice, number, and date answers. Choice options are added and reordered inside the prompt editor.

Do custom visitor forms work offline?

Yes. Published prompt groups download to the device, and complete kiosk submissions are stored locally until they can synchronize. Creating, editing, and publishing a group requires a connection.

Can different kiosks use different forms?

Yes. Apply a selection to one device or synchronize a prompt group across every kiosk in the organization. A device-specific choice can override the organization-wide selection.

What happens after someone signs in?

The visit is saved to your organization so you can review visitors, see who attended, and follow up later.

Can I export the visitor list?

Yes. MemberMaker can export contacts to CSV so you can use the list in a spreadsheet, email tool, or follow-up workflow.

Events and organizations

Can I use it for recurring meetings?

Yes. Use it for weekly services, club meetings, classes, senior center activities, nonprofit events, open houses, workshops, and one-time gatherings.

Is this only for large events?

No. MemberMaker is built for small organizations and local gatherings where a practical sign-in sheet replacement is more useful than a large event platform.

Is this realistic for elderly guests?

Yes, when the setup is simple. Use one obvious tablet, a large enough screen, plain instructions, and a volunteer nearby.

How do I set it up for the first time?

Download the app, create your organization, test the check-in flow, and put the device at your welcome table or entrance.

Customizable visitor sign-in kiosk

Build the right sign-in flow, then put it on the right kiosks

Create reusable prompt groups for different entrances, events, programs, or visitor types. Add custom questions, choose required fields and answer types, then apply the published form to this device or every kiosk in the organization.

Explore customizable kiosk forms
  • Short text
  • Long text
  • Yes / No
  • Single choice
  • Multiple choice
  • Number
  • Date
MemberMaker mobile app showing a published visitor prompt group ready to manage or select
Keep multiple published and draft prompt groups ready for different visitor workflows.
MemberMaker prompt group editor showing identity settings, collection options, and a required custom question
Choose the identifier, contact fields, frequency, help text, answer type, and required questions.
MemberMaker sign-in experience selector applying a prompt group to this device or every kiosk
Switch this device immediately or synchronize the same experience across every organization kiosk.
Reusable prompt groups

Keep a front-desk form, event questionnaire, volunteer flow, or check-in-only experience ready to use.

Your prompts, your format

Mix text, Yes or No, single choice, multiple choice, number, and date questions in the same group.

One kiosk or every kiosk

Change only the device in your hand or apply one published experience throughout the organization.

Offline kiosk check-in

Published forms download to the device so visitor sign-in can continue without a connection.

Ready to try it?

Start with one iPhone or iPad at your next gathering and use MemberMaker where the paper sign-in sheet used to sit.

Create free web accountOr download the kiosk app