Choose the visitor identifier
Use a normalized phone number or email address to recognize returning visitors. Collect name only when it is useful.
Customizable visitor sign-in kiosk
Customize your visitor sign-in kiosk for every event and workflow
Build reusable sign-in forms with your own questions, answer types, and required fields. MemberMaker saves each form as a prompt group, so you can switch the active check-in flow without rebuilding it when your event, program, or welcome-table workflow changes.
- Reusable prompt groups for different workflows
- Seven answer types with required or optional questions
- Switch custom kiosk forms without rebuilding them
- Phone or email visitor identification
- Offline kiosk submissions
Visitor sign-in software with custom fields
Control what your kiosk asks—and when it asks
Add the questions your organization actually needs while keeping the visitor experience simple. Every prompt can be required or optional, and every reusable flow controls identification, question frequency, kiosk selection, and its published version.
Ask every time or once
Run a prompt group at every arrival, or stop asking after the visitor completes the current required version.
Select the right kiosk experience
Switch between check-in only and any published prompt group. Apply it to one device or synchronize the choice to every kiosk.
Customizable check-in flows
Build each sign-in form once. Switch whenever the job changes.
A weekday front desk, a special event, and a volunteer orientation do not need the same questions. Keep several prompt groups ready, then choose the right visitor questionnaire before the next person starts.
- 1. Build and publishCreate each group with its own prompts, answer types, and order.
- 2. Choose the active experienceSelect check-in only or any published prompt group.
- 3. Start the next visitorThe new selection begins with the next sign-in and never interrupts someone already checking in.
Church welcome table
First-time guest status, service attended, and ministries of interest.
Community event
Interests, first-time guest status, and comments.
Volunteer orientation
Team preference, availability, and start date.
Different forms for different events
One customizable kiosk app for the ways your organization welcomes people
MemberMaker is designed for small organizations that need flexible questions and useful visitor records—not restaurant ordering, medical intake, badge printing, or enterprise access control.
Churches
Ask how a guest heard about you, which service they attended, and where they would like to connect.
Clubs and recurring meetings
Collect membership interest, meeting topics, or a simple attendance response each time someone arrives.
Nonprofits
Create different visitor questionnaires for outreach events, donor gatherings, and community programs.
Classes and workshops
Ask about experience level, session choice, accommodations, or the date a participant plans to attend.
Volunteer orientations
Collect availability, team preferences, skills, and follow-up notes in a dedicated prompt group.
Open houses and local events
Switch to an event-specific form for referral source, interests, party size, or requested follow-up.
Seven supported answer types
Build custom kiosk questions your team will actually use
Mix answer types in the same prompt group and mark each question required or optional. Every prompt still appears as one clear kiosk step, preserving the guided experience MemberMaker was built around.
Names, departments, hosts, codes, and concise answers.
Notes, explanations, requests, and open-ended feedback.
Policies, acknowledgements, and simple screening questions.
One selection from a list of purposes, programs, or destinations.
Several applicable interests, services, or requested accommodations.
Party size, quantities, ages, or another numeric response.
Appointment dates, requested dates, or date-based information.
A maintainable form workflow
Create, arrange, publish, and reuse
Each custom question has its own editor, so a larger visitor sign-in questionnaire never becomes one enormous scrolling admin form.
- Create the prompt groupSet identification, collected contact fields, and question frequency.
- Add prompts individuallyGive each question an answer type, help text, required status, and choice options when needed.
- Arrange the visitor orderMove prompts up or down from the compact group list.
- Publish an immutable versionKiosks download the published definition while older offline submissions remain readable.
Online administration, offline arrivals
Keep your customizable kiosk working when the connection does not
Published prompt groups and complete pending submissions are cached on the device for reliable offline visitor sign-in. Form editing and publishing stay online so changes remain controlled.
What works offline in kiosk mode
- Visitor lookup by the selected identifier
- Dynamic one-question-at-a-time prompts
- Required-field and choice validation
- Complete visit and answer submission
What requires a connection
- Creating or editing prompt groups
- Publishing or archiving a version
- Applying an organization-wide kiosk selection
- Downloading a newly published definition
Common questions
Customizable visitor sign-in kiosk FAQ
Can I create more than one custom sign-in form?
Yes. MemberMaker calls these reusable forms prompt groups. Create separate groups for different events, entrances, programs, visitor types, or workflows. Each group has its own identity settings, custom prompts, answer types, required fields, and question order.
Can I add custom questions to the MemberMaker visitor kiosk?
Yes. Add each custom prompt separately, choose its answer type, make it required or optional, add choice options when needed, then arrange the prompts in the order visitors should see.
What custom question types does MemberMaker support?
MemberMaker supports short text, long text, Yes or No, single choice, multiple choice, number, and date prompts. A single prompt group can mix these seven answer types.
Can I switch between customizable check-in flows?
Yes. Choose check-in only or any published prompt group whenever the kiosk workflow changes. A device-specific selection can apply to one kiosk, or an organization-wide selection can synchronize to every kiosk. The new choice begins with the next visitor and does not interrupt a sign-in already underway.
Can visitors identify themselves with a phone number instead of email?
Yes. Each prompt group can use phone or email as its primary identifier. Name is optional, and you can choose whether to collect the other contact field.
Do custom visitor forms work offline?
Published prompt groups download to the kiosk device. Visitor check-in and answer collection can continue offline, then synchronize when connectivity returns. Creating, editing, and publishing forms requires a connection.
Can different kiosks use different visitor sign-in forms?
Yes. Staff can select check-in only or a published prompt group for one device, or apply an organization-wide selection that synchronized kiosks adopt.
Can I ask questions only once for returning visitors?
Yes. A prompt group can run at every check-in or only until a visitor completes the current required version. When publishing a revision, staff can decide whether existing visitors must answer again.
Start on the web or on a kiosk
Create your organization and replace the clipboard
Set up your organization and visitor questions in the web dashboard, then use MemberMaker on a phone or tablet for self-service check-in.
