Group and family attendance
Arrive together. Check in each person.
One person completes your usual check-in, then selects the family members or friends with them. Returning groups can use their saved people instead of entering everyone again.
- No email or phone needed for additional people
- Saved people for the next visit
- App kiosk and mobile web/QR check-in
For your program
A shared arrival with individual attendance
Count people, not just the person at the screen
A family of four should leave four attendance records when all four check in. The first person completes the normal flow; each selected person receives a separate visit connected to that primary check-in.
Make the next visit easier
Save a person once and select them after your own check-in on a future visit to the same organization. Pick only the people who are actually with you today. Adding someone to the list does not record their attendance.
Keep your existing arrival questions
Your primary visitor still completes the identity fields and questions you configure. Additional people do not repeat those questions. Use group check-in when that shorter attendance flow fits the people arriving together.
From arrival to attendance
Check yourself in, then your people.
Enable Group check-in from the Group/Family Checkin page in your organization’s app or dashboard menu. The setting is off by default, and it is also available in Kiosk Settings.
Use the app on a shared device, or share a web check-in link or QR code. Visitors using the web flow do not need to install the app.
- Complete the usual check-inThe first visitor provides the identity details and answers required by your organization. Their own attendance is recorded first.
- Select saved people or add a nameAfter confirmation, choose who is here today. Add someone new with a name and optional email. Adding alone does not record attendance.
- Check in the selected peopleEach selected person gets a separate visit using the primary check-in’s event. Additional people do not repeat the contact fields or questions.
- Review the result and finishCheck each person’s result before leaving. Saved people remain available for future visits to the same organization.
See the actual web experience
From a name to a recorded visit.
Captured from a local demo account for Maple Community Church. All names and details are fictional. Tap a screenshot to view it at full size.
1. Add someone by name
2. Choose who is here today
3. See each successful check-in
In practice
A family arrives at a community activity
Alex checks in for Saturday family activities, then selects Sam and Riley from the saved list. Alex, Sam, and Riley each have their own attendance record for that event. Next week, Alex can select just Sam if Riley is not attending.
Your setup checklist
- Enable Group check-in for the organization before opening the kiosk or sharing the web link.
- For event-specific attendance, select the event on the app device or use a web link associated with it.
- Tell visitors to check themselves in first, then choose the people attending with them.
Use a separate event for each session you want to review independently. Event-specific setup requires Events access. You can also record group attendance without an event.
Choose the right attendance flow for your program.
Group check-in works best when the primary visitor and their selected people attend the same gathering. The primary visitor is counted too, and all additional visits inherit that event. It does not assign people to separate rooms or collect a separate questionnaire for each child.
For children’s programs, continue using your established registration and safeguarding procedures. MemberMaker does not provide security labels, authorized pickup verification, or proof of guardianship.
Before you get started
Group & Family Check-In App: questions and answers
Can someone in my group attend without their own email address?
Yes. After the primary visitor checks in, they can add a linked person with a name and no email or phone number. Each person has a separate record; people are never combined just because their names match.
How do I turn on group check-in?
Open Group/Family Checkin in your organization’s dashboard or app menu, enable Group check-in, and save. The same setting is also available in Kiosk Settings. It is off by default and applies to the app kiosk and web/QR check-in for that organization.
Do children need their own email or phone number?
No. Additional people can be added by name alone. Email is optional. The primary visitor still completes your normal check-in fields and questions; selected people do not repeat them.
What happens if an email already belongs to someone?
An existing member must approve the link by email before they can be selected. Pending links cannot be checked in. Name-only additions create separate people and never match or merge by name.
Can family members attend different events in the same submission?
No. Each additional visit uses the primary visit’s event, or no event if none was selected. Event-specific setup requires Events access for your organization. Group check-in also works without an event.
Does checking in the group check anyone out?
No. Group check-in is offered after a successful check-in, not after checkout. Selecting someone who is already present does not check them out.
Ready for your next gathering
Make the next family arrival easier.
Create your web account, set up your organization, and enable Group check-in when you are ready.
