Paper stops scaling across teams
Reception desks, programs, and events create separate visitor lists that are difficult to read, combine, and review consistently.
For growing, multi-team organizations
Visitor management software for SMEs and mid-sized organizations
Standardize visitor sign-in across a small or medium enterprise’s offices, programs, and events with configurable kiosk forms, optional checkout, live activity, and exportable visit history—without deploying a full workplace security platform.
Start with your web dashboard
Configure questions and kiosk settings online. When you’re ready to welcome guests, download the app and sign in to the same account.- Live check-ins and checkouts
- Separate organizations from one account
- Custom forms and CSV exports
The middle ground
Move beyond paper without buying more platform than you need
Growing and mid-sized organizations often need a consistent visitor record across several teams or locations, but not every SME reception area needs an enterprise security system.
Every location needs the same basic standard
Reusable prompt groups and shared kiosk settings help teams ask the right questions without rebuilding each visitor flow from scratch.
Enterprise security suites can be too much
If your real need is operational visitor attendance—not access control or compliance—a focused system can be faster to introduce and easier to own.
Your web dashboard and kiosk app
Manage online. Check in on your tablet.
1. Set up your web dashboard
Create your organization, build and publish kiosk questions, choose required fields, and configure identification and optional checkout. Apply a published question group to your organization’s kiosks from the dashboard.
Create a web account2. Download the app when your kiosk is ready
Install MemberMaker on your iPad or Android tablet, sign in to the same account, and select your organization. Open fullscreen mode so visitors can check in at your table or entrance.
3. See live sign-ins in your browser
Keep the dashboard open to see arrivals and departures update automatically. Review visitor history, answers, and checkout status, then export records when you need them.
Customizable visitor sign-in kiosk
Build the right sign-in flow, then put it on the right kiosks
Create reusable prompt groups for different entrances, events, programs, or visitor types. Add custom questions, choose required fields and answer types, then apply the published form to this device or every kiosk in the organization.
- Short text
- Long text
- Yes / No
- Single choice
- Multiple choice
- Number
- Date
Keep a front-desk form, event questionnaire, volunteer flow, or check-in-only experience ready to use.
Mix text, Yes or No, single choice, multiple choice, number, and date questions in the same group.
Change only the device in your hand or apply one published experience throughout the organization.
Published forms download to the device so visitor sign-in can continue without a connection.
A repeatable rollout
Configure once, then give each team a clear operating pattern
Use familiar phones and tablets at the visitor-facing edge while administrators manage settings and records from the web dashboard.
- Organize each location or programCreate separate organizations, invite the appropriate users, and switch between the organizations available to your account.
- Configure the visitor experienceChoose email or phone identification, visitor fields, reusable prompt groups, and an optional automatic checkout window.
- Monitor and export the recordWatch arrivals and departures appear live, review status and duration, correct visit timestamps when authorized, and export CSV records.
Where it fits
A practical visitor workflow for distributed organizations
MemberMaker is strongest where SMEs need consistent attendance records and flexible forms without security infrastructure.
Regional offices
Run a consistent visitor station at non-secure reception areas while keeping each office’s records separated.
Multi-program nonprofits
Give programs and service locations their own visitor flow while administrators move between their organizations.
Training and corporate events
Collect attendee details, repeat visits, optional departures, and duration for internal programs and hosted gatherings.
Community and membership networks
Standardize sign-in across chapters, facilities, classes, and recurring programs without issuing specialized hardware.
An honest fit check
Choose based on workflow risk, not employee count alone
A mid-sized organization can still have a simple visitor workflow—or security requirements that demand a dedicated enterprise platform.
MemberMaker is a good fit when you need
- Operational visitor and guest attendance
- Several locations, programs, or organizations
- Custom questions and configurable visitor fields
- Optional checkout, current counts, status, and duration
- Live dashboard monitoring and CSV export
Choose an enterprise visitor-security platform if you need
- Identity verification, watchlists, or access control
- Badge printing, photo capture, or document signing
- Automatic employee host notifications
- SSO, SCIM, or enterprise identity governance
- Safety-critical evacuation and emergency mustering
Common questions
SME visitor management FAQ
What does SME visitor management mean?
SME means small or medium-sized enterprise. This page focuses on growing and mid-sized organizations that need consistent visitor attendance records without deploying a workplace security platform.
What size organization is MemberMaker designed for?
MemberMaker can fit a growing or mid-sized organization when the requirement is straightforward visitor contact and attendance tracking. Fit depends more on workflow complexity and security requirements than employee count alone.
Can one account manage multiple offices or programs?
Yes. A user can belong to multiple organizations and switch between the organizations they have been added to. Each organization keeps its own visitors, settings, devices, and records.
Does the dashboard update visitor activity in real time?
Yes. New check-ins and checkouts appear in the live dashboard without manual page refreshes, and administrators can open visitor history for status, timestamps, and duration.
Can visitors check themselves out?
Yes. Checkout is optional and disabled by default. When enabled, a returning visitor can enter the same configured identifier within the checkout window to close an open visit without repeating the full form.
Can kiosk check-in continue if the connection drops?
Published kiosk forms and pending submissions can be stored on the device for later synchronization. Dashboard administration and publishing changes still require a connection.
Is MemberMaker an enterprise security or access-control platform?
No. MemberMaker does not verify identities, print badges, screen watchlists, unlock doors, notify employee hosts, or provide safety-critical emergency mustering. Organizations needing those controls should choose a dedicated enterprise visitor-security platform.
Start in your browser
Set up online. Welcome visitors on your tablet.
Create a web account to manage your organization. When you’re ready for guests, install the kiosk app on your iPad or Android tablet.
Set up your questions and kiosk settings in the web dashboard. See live sign-ins here once your kiosk is running.
Create a web accountReady to set up your kiosk? Download the app and sign in to the same account.